Power Track

Track a fault in your area or raise a report with us on our Power Track map and our team will keep you updated until our engineers can safely restore your power. 
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  • Planned Outages

    Every year we invest millions of pounds into upgrading our electricity network. We will notify you before the planned outage is going to happen, for more information and tips click here.
  • Priority Services

    Let's prepare together. Sign up to our Priority Services Register for extra support during power cuts here.
  • During a power cut

    If you experience a power outage, it may be because of a fault on our network or a problem in your home. Find out what to do during a power cut here.
  • Preparing for a power cut

    If bad weather is on the way or we have to carry out a planned outage, follow our helpful tips to prepare and stay safe.

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